Ruslan Sungurov

About Me

Hello! I'm a Product Marketing and business process automation specialist with 26 years of experience. My main focus is implementing cutting-edge technologies to increase the effectiveness of marketing and sales.

I help businesses:

Automate marketing and customer communications using AI agents and chatbots
Implement NoCode solutions to optimize business processes without hiring programmers
Create effective sales funnels in messengers (WhatsApp, Telegram, Viber)
Analyze data and improve marketing departments based on analytics

How I Can Help Your Business

AI Marketing Automation

I create AI-powered automated customer interaction systems that:

Automate routine tasks for marketers and managers
Process large volumes of messenger inquiries
Increase conversion rates and shorten sales cycles
Collect and analyze customer data

Messenger Sales Funnels

I develop effective sales funnels in WhatsApp, Telegram and other messengers:

Integration with CRM and other business systems
Automatic audience segmentation
Personalized communication scenarios
Analysis and optimization of conversion funnels

NoCode Business Solutions

I create business applications and services without programming:

Internal tools for process automation
Integrations between various services and platforms
Dashboards for analytics and KPI monitoring
Microservices for specific business challenges

Professional Skills and Expertise

Marketing and Analytics

Strategic analysis and website audit
Development and testing of marketing campaigns
Creation of analytical dashboards (Google Analytics, Looker Studio)
Conducting A/B tests

IT Project Management

Coordination between marketing, IT, and product teams
Implementation of NoCode solutions (Bubble, Retool, Zapier, Make.com, Apix-Drive, N8n)
Development of chatbots and messenger marketing automation
Optimization of business processes through CRM integrations

Technical Skills

Web analytics and data management (SQL, BigQuery)
Working with APIs, JSON, and cloud services (AWS, Docker)
Prototyping and UX testing (Axure, Growthbook, VWO)
Development and integration of NoCode microservices

Tools and Technologies

CRM and system integration: Bitrix24, AmoCRM, PipeDrive, Hubspot
Advertising platforms: Google Ads, Meta, Instagram
Analytics tools: BigQuery, Google Analytics, Looker Studio
Chatbot development: Twilio, Chat2Desk, Smartsender, SendPulse

Successful Project Examples

Telegram Bot for Online School

Educational project with 10,000+ students

Challenge: Automate routine support operations and create an additional channel for student interaction.

Solution: Development of a Telegram bot integrated with the CRM system. Automation of responses to frequent questions and creation of a notification system.

Result: Growth of subscriber base to 100,000+ within a year. Reduction of support workload by 40%. Increase in purchase conversion by 15%.

WhatsApp Business API for Agency

Real estate agency in Thailand

Challenge: Create an effective communication channel with clients and automate initial consultations.

Solution: Implementation of WhatsApp Business API with Bitrix24 CRM integration. Creation of message templates and automatic sequences.

Result: Reduction of response time from 5 hours to 15 minutes. 35% increase in inquiries. 25% growth in deal conversion.

NoCode Analytics Microservice

Online jewelry store

Challenge: Create a tool for analyzing advertising channel effectiveness without involving developers.

Solution: Development of a NoCode solution based on Retool and Make.com for integrating data from advertising accounts and CRM.

Result: 30% reduction in advertising costs while maintaining sales volume. Automated reporting. Reduction of analysis time from 2 days to 10 minutes per week.

Professional Interests

Data Analysis
Product Marketing
Machine Learning
AI Automation
NoCode Development
Chatbot Design

Ready to Automate Your Business?

Let's discuss how I can help your company implement modern technologies and improve efficiency.

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